Support

We read every message. Reach us any of these ways and we’ll get back to you within a couple of business days.

Contact

Frequently asked questions

How do I list my organization on GoodySearch?

Download the app, sign in, and tap Switch to Organizer in your profile. From there you can create an organizer profile, add events, and go live. See For Organizers for the full walkthrough.

What’s included in Premium?

Premium unlocks Plan Ahead — searching a future date range. See the Premium page for details.

How do I cancel my Premium subscription?

Subscriptions are managed through Apple. On iPhone or iPad, open Settings → your name → Subscriptions and tap GoodySearch. On Mac, System Settings → Apple Account → Subscriptions.

How do I change my notification email or phone?

Open the app → Profile → Notification Contact. The email and phone you put there are separate from the email you sign in with — you can update them independently.

My event isn’t showing up on the map.

Check that the event is set in the future, has a resolvable address, and is published (not draft). If everything looks right and it still isn’t visible, email us at support@goodysearch.com with the event title and date and we’ll look into it.

How do I delete my account?

In the app: Profile → scroll to the bottom → Delete Account. This permanently removes your account, organizer profile, events, and any saved data. The action can’t be undone.

How is my data used?

See our Privacy Policy. Short version: we don’t sell your data; we share what’s necessary for the app to work and nothing else.

Bug reports

If something’s broken, email support@goodysearch.com with:

Your device (iPhone 16 Pro, iPad Air, etc.)
iOS / iPadOS / macOS version
A description of what happened and what you expected
A screenshot if you have one